SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read in the context of those Terms: https://www.ebikeboomers.com/policies/terms-of-service.
Please carefully review this Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Ebike Boomers & Our Suppliers
Ebike Boomers is a dealer, representing multiple suppliers of E-Bikes and related accessories. We are not the manufacturers of the products we offer, and do not carry inventory of the products we sell on behalf of our suppliers. Shipment of all products purchased via Ebikeboomers.com is direct from the suppliers to our customers.
For this reason, the shipping and delivery policies applicable to any product purchased via our website are consistent with those of the supplier of the product.
Shipping Costs
E-Bikes – Free Shipping to the Lower 48 States and Washington D.C.
Ebike Boomers offers free shipping for any E-Bike purchased for shipment to an address within the 48 contiguous United States and Washington D.C. Shipping costs, per E-Bike, to Alaska and/or Hawaii vary based on the supplier of the E-Bike purchased, as follows:
Eunorau . . . . . . . . . . . . . . . USD $500 per E-Bike
Electric Bike Company . . .USD $599 per E-Bike
Velowave . . . . . . . . . . . . . . USD $750 per E-Bike
Accessories – Free Shipping to all 50 States for Orders Over $100
Ebike Boomers offers free shipping for E-Bike accessories purchased for shipment to any address in the 50 United States and Washington D.C., provided the total value of the purchase is greater than or equal to USD $100.
If the total cost of any order is less than USD $100, a shipping charge of USD $14.99 will be added to the total cost of the order.
Receipt and Inspection
Inspect your shipment immediately upon receipt. Note any irregularities by writing them on the signature documents provided by the delivery driver, and ensure you retain a copy of the documentation. If any items are missing or damaged, contact us immediately by phone at (855) 205-7700, or by email at info@ebikeboomers.com.
In the event of damage to the product(s) incurred in shipment, or if on inspection of a product you find serious and verifiable quality defects with the product, contact us immediately, either by phone at (855) 205-7700, or by email at info@ebikeboomers.com. In such an event, our Returns & Refunds policy will apply.
The Returns & Refunds policy may be reviewed at https://www.ebikeboomers.com/pages/ebike-boomers-returns-policy.